Emergency Relief Fund
Emergency Relief Fund
Group Details

How can The Emergency Relief Fund help?

Emergency Relief assistance is generally in the form of:

  • purchase vouchers of a fixed value (for example, food, transport or chemist vouchers)
  • part-payment of an outstanding account (Telstra, Energy Australia)
  • material assistance such as household goods, food parcels or clothing
  • budgeting assistance
  • information, advocacy and referrals.

Emergency Relief activities are also an important gateway to other support services that can help people deal with more complex issues, including issues that have contributed to, or are a consequence of, financial stress.

Port Stephens Family and Neighbourhood Services can also refer people to services such as:

  • financial counselling
  • drug and alcohol support
  • crisis accommodation
  • mental health services
  • family support services.

ERF & EAPPA appointments can only be made on the day and can be made by calling 4987 1331. *Restrictions apply

Due to the high demand, it is suggested people call at 9am.

Date, time and locations

When and Where

Raymond Terrace

When: Monday – Thursday
Time: 9am – 3pm
Where: 3 Jacaranda Ave, Raymond Terrace

Booking required: Yes

Useful Links

COVID Support Payments