How can The Emergency Relief Fund help?
Emergency Relief assistance is generally in the form of:
- purchase vouchers of a fixed value (for example, food, transport or chemist vouchers)
- part-payment of an outstanding account (Telstra, Energy Australia)
- material assistance such as household goods, food parcels or clothing
- budgeting assistance
- information, advocacy and referrals.
Emergency Relief activities are also an important gateway to other support services that can help people deal with more complex issues, including issues that have contributed to, or are a consequence of, financial stress.
Port Stephens Family and Neighbourhood Services can also refer people to services such as:
- financial counselling
- drug and alcohol support
- crisis accommodation
- mental health services
- family support services.
ERF & EAPPA appointments can only be made on the day and can be made in person or by phone. *Restrictions apply